Privacy Policy

DigiCyberSols Ltd (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, store, use, and safeguard your personal information when you visit our website or use our services.

We comply with major global privacy regulations, including:
UK GDPR & Data Protection Act 2018 (United Kingdom)
EU GDPR (European Union)
CCPA/CPRA (California, USA)
PIPEDA (Canada)
Relevant data protection laws in the Middle East

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect 1.1 Personal Information Information you provide directly, including but not limited to:
Name
Email address
Phone number
Business/company details
Billing information
Any details submitted via contact forms, booking forms, or live chat

1.2 Automatically Collected Information When you use our website, we automatically collect:
IP address
Browser type/version
Device identifiers
Pages visited
Time spent on pages
Cookie and tracking information

1.3 Analytics & Marketing Data We may use tools such as:
Google Analytics
Meta Pixel (Facebook)
LinkedIn Insight Tag
Heatmaps/session recordings
Email marketing platforms

2. How We Use Your Information We may use your data for:Providing and improving our services
Responding to inquiries or support requests
Processing payments and invoices
Customer service and communication
Marketing, advertising, and retargeting
Website optimization and analytics
Compliance with legal obligations

3. Legal Basis for Processing (EU & UK GDPR) We process personal data under:
Consent – when submitting forms or accepting cookies
Contract – delivering services you have purchased/requested
Legitimate Interests – analytics, security, and service improvement
Legal Obligation – accounting, tax, and regulatory reasons

4. Cookies & Tracking Technologies We use cookies to:
Enable essential website functionality
Analyze website performance
Personalize content and ads
You can control cookies through your browser settings or our cookie banner.

5. How We Share Your Information We may share information with:
IT service providers
Payment processors
CRM and email service platforms
Analytics and advertising tools
Professional advisors
Legal/regulatory bodies (when required)
We do not sell personal data.

6. International Data Transfers Your data may be transferred to or stored in:
United Kingdom
European Union
United States
Canada
Middle East regions
We use measures such as Standard Contractual Clauses (SCCs) to protect international transfers.

7. Data Retention We retain data only as long as needed for:
Service delivery
Legal or regulatory purposes
Accounting or tax requirements
Typical retention periods:
Marketing data: up to 24 months
Client/service data: up to 6 years

8. Your Rights Depending on your region, you may have rights such as:
EU/UK GDPR Rights
Access your data
Correct or update your data
Request deletion (“right to be forgotten”)
Restrict processing
Object to processing
Data portability
Withdraw consent
California (CCPA/CPRA)
Right to know what data is collected
Right to delete data
Right to opt out of data sharing
Right to non-discrimination
Canada (PIPEDA)
Access and correct personal data
Withdraw consent
To exercise these rights, email: [email protected]

9. Data Security We implement safeguards including:
SSL encryption
Secure servers
Access control
Routine security audits
Use of reputable third-party processors
Despite this, no online transmission is completely secure.

10. Third-Party Links Our website may include links to external sites not controlled by us.
We are not responsible for their privacy practices.

11. Children’s Privacy Our services are not intended for individuals under:
16 (EU/UK)
13 (US/Canada)
If we discover data collected from a minor, we will delete it immediately.

12. Changes to This Policy We may update this Privacy Policy at any time.
Updates will be posted on this page with a new “Last Updated” date.

13. Contact Us If you have questions about this Privacy Policy or your personal data, please contact us:
DigiCyberSols Ltd
London, England
Email: [email protected]